Privacy Policy

Blackframe Phrase Studio LLC ("Blackframe Phrase," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through blackframephrasestudio.com and our client services (together, the "Services"), how we use it, and the choices available to you. By using the Services, you agree to the practices described here.

Information we collect

• Information you provide: name, company, email address, phone number, project details, files or brand assets you share with us, and billing information.
• Information collected automatically: IP address, browser type, device identifiers, pages visited, and interaction data collected via cookies and similar technologies.
• Information from third parties: data from scheduling and payment platforms we use to manage client relationships.

How we use information

• Respond to inquiries and prepare project proposals
• Deliver, manage, and communicate about design projects
• Operate, maintain, and improve our website
• Send invoices, project updates, and, where permitted, studio news
• Detect and prevent fraud or misuse of our systems
• Comply with legal obligations

How we share information

We do not sell personal information. We share information only with:

• Service providers: hosting, project management, invoicing, and email tools that process data on our behalf under confidentiality obligations.
• Legal & safety: when required by law or to protect the rights, property, or safety of Blackframe Phrase Studio, our clients, or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

Cookies & tracking technologies

Our website uses cookies to remember your display preferences (including light/dark mode) and to understand how the site is used. See our Cookie Policy for details on how to manage your preferences.

Data retention

We retain project files and client information for as long as necessary to deliver services, comply with tax and legal obligations, and resolve disputes. Completed project files are generally retained for seven years unless you request earlier deletion and no legal obligation requires longer retention.

Your rights & choices

Depending on your location, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing. Colorado residents and residents of other states with applicable privacy laws may exercise these rights by contacting us using the details below.

Security

We maintain administrative, technical, and physical safeguards designed to protect personal information and client files against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure.

Children's privacy

Our Services are directed at businesses and individuals aged 18 and older. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy periodically. Material changes will be reflected by an updated "Last updated" date at the top of this page.

Contact us

• Email: design@blackframephrasestudio.com
• Phone: +1 (870) 517-9695
• Mail: Blackframe Phrase Studio LLC, 518 Harrison Ave #3004, Leadville, CO 80461